Did you know patients form lasting impressions within 30 seconds of meeting their healthcare provider? Trust and empathy aren’t just buzzwords—they’re the secret sauce to better outcomes, higher satisfaction scores, and fewer complaints. From mastering first impressions to using the NURSE technique for tough conversations, this guide reveals 10 actionable strategies to connect with patients, even in high-pressure situations. Plus, discover how transparency, active listening, and cultural competency can transform your patient relationships.